Community College of Rhode Island

Academic Computer Lab Survey

This survey provides you with the opportunity to provide feedback on your recent visit to one of our Academic Computer Labs.

Your anticipated feedback is welcomed and will be used to improve the overall service we provide.

If you have any questions in regards to this survey, please send your query to: helpdesk@ccri.edu

What kind of comment would you like to send?
PraiseSuggestionProblemComplaint
Which computer lab(s) have you visited recently?
Knight - 2109
Knight - 2110
Knight - 2112
Flanagan - 3632
Newport - 253
Liston - 1216
The purpose of your visit was to:
Write a Paper
Create a Spreadsheet
Create a Web Page
Surf the Web
Send/Receive E-mail
Develop a Program
Other
How many hours per week do you work in the lab(s)?
Less than 1
1 to 4 hours
5 to 10 hours
10 to 20 hours
Over 20 hours
  Disagree Not Sure Agree Strongly Agree N/A
Are the majority of computers in working order?
When you arrive at the Computer Lab is the door opened on time?
  Very Satisfied Quite Satisfied Average Quite Dissatisfied Very Dissatisfied
How satisfied were you with the cleanliness of the computer lab(s)?
How satisfied were you with the overall quality of the computer lab equipment?
If applicable, how satisfied were you with the courtesy of our staff?
If applicable, how satisfied were you with the lab assistant's knowledge of his/her job?
If applicable, how satisfied were you with the accuracy of the information you received?
If applicable, how satisfied were you with the promptness of our response to your request?
Did the overall level of service meet your expectations?
Yes
No
Do you use a personal computer at home?
Yes
No
Computer Lab Suggestions

We like to hear what our users think about our labs. If you have any suggestions that would increase your satisfaction with the service you receive in the computer labs tell us about it?

If you would like us to contact you, please leave your email address.